'LUMIA Skincare / Natural ingredients. Honest brand.' 'LUMIA Skincare / Natural ingredients. Honest brand.'

PRivacy policy

Introduction
At Lumia , we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and manage the information you provide when you interact with our website and purchase our skincare products.

Information We Collect
– Personal Information:When you purchase our products, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
– Non-Personal Information:
We may also collect non-personal data such as browser type, device information, and website usage statistics to help us improve our services.

How We Use Your Information
– Order Processing:To fulfill your orders, process payments, and deliver products to you.
– Customer Service:
To respond to your inquiries and provide support.
– Marketing:
To send you updates, special offers, and promotions related to our products (you can opt-out at any time).
– Website Improvement:
To analyze and improve our website’s functionality and user experience.

Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your orders or comply with legal obligations.
This includes:
– Service Providers:Trusted third parties that assist us in operating our website and processing payments.
– Legal Compliance:
When required by law, we may share your information with law enforcement or regulatory agencies.

Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies
Our website uses cookies to enhance your browsing experience and collect data about website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Your Rights
You have the right to access, correct, or delete your personal information at any time. To do so, please contact us at [Your Contact Email]. You may also opt-out of receiving marketing emails by following the unsubscribe link in our communications.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at [Your Contact Email].

Terms and Conditions

Introduction

Welcome to Lumia ! By using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Use of Website

By accessing our website, you confirm that you are at least 18 years old or have parental consent to use this site. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others.

2. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee that product descriptions, pricing, or other content is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

3. Orders and Payments

– Order Acceptance:Once you place an order, you will receive an email confirmation. This does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability or errors in pricing.

– Payment: Payment is required at the time of purchase. We accept major credit cards and other secure payment methods. Your payment details will be processed securely.

– Pricing: All prices listed on our website are in [Currency will be euro or usd] and are subject to change without notice.

4. Shipping and Delivery

– Shipping:We offer shipping to various locations. Shipping times and costs will be calculated at checkout. Please note that delivery times are estimates and may vary.

– Customs and Duties:International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

5. Returns and Refunds

– Returns:If you are not completely satisfied with your purchase, you may return the product within [Number of Days 14] days of receiving it. The product must be unopened and in its original condition.

– Refunds:Refunds will be issued to the original payment method after we receive and inspect the returned product. Shipping costs are non-refundable.

– Exchanges:We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at [Your Contact Email].

6. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Lumia. You may not reproduce, distribute, or use our content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Lumia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [Your Contact Email].